Prashanti Hospital is committed to safeguarding the privacy and personal information of every individual who interacts with us. We adhere strictly to applicable data protection laws, including:

• The Information Technology Act, 2000 – Section 43A

• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011

This Privacy Policy outlines how Prashanti Hospital collects, uses, stores, processes, and shares your Personal Information when you use our website [https://prashantihospital.com] (“Website”) or avail our services (“Services”).

1. ACCESS TO PERSONAL INFORMATION
We may collect your personal information through various means, including website usage, registrations, and service interactions. This data includes but is not limited to your name, age, gender, contact details, health information, and payment details. You can request access, updates, or deletion of your data by contacting us at info@prashantihospital.com

2. CONSENT
By using our website or services, you consent to our collection, processing, and storage of your personal information. This includes all details shared by you voluntarily or through any service interaction.

3. YOUR RIGHTS & CONTROL
You have the right to withdraw consent, request rectification, or object to the processing of your data by writing to info@prashantihospital.com. Please note that certain services may no longer be accessible after consent withdrawal.

4. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. All changes will be posted with a revised “Last Updated” date. Significant changes will be notified via email or prominently on our website.

5. TYPES OF PERSONAL INFORMATION COLLECTED

• Name, age, gender, contact and address details

• Health records, diagnosis reports, treatment history

• Email, mobile number, payment details, and user account information

• IP address, device data, and cookies (refer to section 9)

• Sensitive personal data as per applicable law

6. COLLECTION METHODS

• Patient registration and consultation

• Website usage and online forms

• Direct communication with our staff

• Use of cookies and third-party tools

7. PURPOSE OF COLLECTING INFORMATION

• To provide quality medical services and support

• To maintain patient records for treatment and legal compliance

• To personalize and enhance your digital experience

• To communicate important health-related and promotional information

• To fulfill legal and regulatory obligations

8. DATA SHARING AND TRANSFER
Your data may be shared with our partners, affiliates, or authorized service providers strictly for medical or administrative purposes. Cross-border data transfers will follow appropriate safeguards and legal standards.

9. USE OF COOKIES
We may use cookies to improve user experience. You can disable cookies via browser settings, though certain website features may be affected. We are not responsible for cookie policies of third-party websites linked from our site.

10. DATA SECURITY
We implement robust technical and organizational measures to protect your data from unauthorized access, misuse, or loss. While we strive for complete security, no system is fully immune from breaches.

11. THIRD-PARTY LINKS
External websites linked on our platform may have their own privacy policies. We are not responsible for the data practices of third-party websites.

12. RECTIFICATION OF INFORMATION
To update or correct your personal information, contact us at info@prashantihospital.com and we will address your request within a reasonable timeframe.

13. LEGAL COMPLIANCE
Use of our services must comply with local laws, including data protection laws in India.

14. DATA RETENTION
Your personal data will be retained for a minimum of three years from the last interaction, or as required under applicable laws.

15. GRIEVANCE OFFICER
For any privacy-related grievances or questions, please contact:

Grievance Officer:
[Name of Officer]
Email: grievance@prashantihospital.com
Phone: [Insert Contact Number]

16. GOVERNING LAW AND JURISDICTION
This Privacy Policy is governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts in [Your City], Odisha.